Course Series 100: Leadership & Operations

101 - Community Association Management’s Role
102 - Board of Directors- Leadership & Meetings
103 - Board Orientation for New Board Members
104 - One Hour Board Meeting
105 - Understanding the Budget and Financial Reporting
106 - Rules Making and Enforcement
107 - Reserves Studies and Funding
108 - Understanding the Governing Documents & Law
109 - Insurance & Risk Management
110 - Member Disputes and Resolution Techniques

Course Series 200: Management Professionals

201 - How to Provide Outstanding Customer Service
202 - Assessment Collections & Foreclosures
203 - Manager’s Role in Reserve Funding
204 - Long Range Planning for the Association
205 - Defining Ethics and How it Impacts the Manager
206 - Management of Vendors/Suppliers
207 - Understanding Insurance for Coverage & Bidding
208 - Accounting, Auditing and the Law
209 - Basics of Community Association Management
210 – Lunch and Learn Sessions for Managers

Course Series 300: Industry

301 – CA Management Options & Contracting
302 - Physical Plant Maintenance Planning & Care
303 - Senior Housing and Fair Housing Requirements
304 - Basics of Real Estate Sales of CID Properties
305 - The Developer’s Role in Creating and Transition
306 - Vendors/Suppliers Introduction to the Industry