Education
BS Science Education, Michigan State University
MS Science Education, State University of NY at Cortland
Graduate Certificate in Aging, University of Maryland

Alice is a condominium manager with an academic background in science education and gerontology. She is fascinated by the interactions among a building, its systems and its occupants, and has been applying her science background to issues of multi-family building durability, sustainability, and energy efficiency.

Believing that community associations are best served through education and advocacy, she is active in the Community Associations Institute (CAI), Minnesota Chapter. In her tenure on the board of directors and the Education Committee, she designed and taught classes to educate association leaders, managers, and Realtors on association management and building operations. She has written several articles for the CAI newsletter. Topics include water discharge management, assessment comparison, and building durability. Alice is now serving on the CAI Legislative Action Committee. To keep abreast of trends in community association management she maintains the CAI certification – Certified Manager of Community Associations (CMCA) and Association Management Specialist (AMS) designation.

She has served on the program committees for and was a speaker at the 2004-2006 Affordable Comfort Conferences and the Multifamily Buildings 2006 conference. She served on the board of the Minnesota Indoor Air Association and on the Building Performance Institute’s (BPI) expert panel for the creation of operations and maintenance standards for multi-family building operators. To these residential building organizations she brings the community association/multiple-ownership perspective.

Bob Mac Donald is no stranger to Community Property Management having spent 10 years as a Property Manager in the Florida Keys and the last 8 years as a property manager in the greater Minneapolis area, which taught him the importance of understanding the difference between what may “be fair” and “what is legal.” During his time in the Keys, Bob served as the President of the Florida Keys Condominium Association for 6 years. In this capacity, he organized various seminars related to the legal concerns of both property managers and the associations they served.

Bob has more than 30 years of experience in the field of customer service and, as we all know, Property Management is all about customer service and knowing how to serve our clients well.

Before joining Gassen Company in 2001, Bob worked one year for a well know national Department Store as a Store Manager while completing his Masters Degree at Bethel University. In this role, Bob saw the down side of what happens when an organization does not keep pace with the constant changing landscape of customer service.

Mr. Pettersen joined Reserve Data Analysis, Intl in 1996 and leads their Midwest operations from the Minneapolis office.

Greg is a CAI certified Reserve Specialist™ and business school honor graduate with over a decade of commercial and residential construction industry experience in the upper Midwest.

An active Board member in his Minneapolis area Townhouse Association for fourteen years, his tenure there included terms as chairman of both the maintenance and budget committees and President from 1995 to 2006.

He helped guide his association through a complete rewrite of their governing documents, including an “opt-in” to the Minnesota Common Interest Ownership Act, and charted them a financial recovery from the brink of insolvency.

Greg has served multiple terms on the Board of Directors for the Minnesota Chapter of the Community Associations Institute, including 2004 Chapter President, has chaired the CAI-MN Legislative Action Committee and served as an alternate member of CAI's Reserve Professionals Committee.

He leads workshops and lectures at Educational Conferences, authors articles on reserve funding, routinely consults with association boards, and teaches Property Manager and Realtor continuing education courses.

David Stendal founded Omega Management, Inc. in 1977, starting with an initial portfolio of small rental properties totaling 89 units. In February 1980, the company acquired its first community association client, a small 20-unit property built in 1887.

Sensing an opportunity in this new field of association management, Stendal quickly refocused the company to specialize in community association anagement. Realizing that there was much to learn in this new field that shared little in common with rental management, Stendal joined the Community Associations Institute in 1980. He was elected to the Chapter Board of Directors and served as President of the CAI Minnesota Chapter in 1983.

Stendal has presented seminars on a variety of topics, including budgeting, Reserve funding, dealing with contractors, and handling insurance deductibles.

Omega Management, Inc. currently manages over 60 community associations comprising about 5,000 units, with a number of clients dating back to the early 1980’s.